Delivery & Returns

DELIVERY

Delivery is £1.99 regardless of how many you buy.

We usually despatch your product the working day after you place your order. 

We deliver to the UK, Isle of Mann, Isle of White, Scottish Highlands & Isles using Royal Mail standard post.  They aim to deliver in 3 working days after posting.  We do not offer a next day guaranteed delivery service. 

If you have an important deadline such as a birthday, please place your order well in advance in case of unforeseen delays.

RETURNS

We want you to be delighted with your purchase, but if you are not you can return it within 30 days no questions asked.

We will refund the full price of the product you purchased, but not the original delivery price or the cost of returning the product to us.

If the return is a cancellation of the contract under under the Distance Selling Regulations and so is communicated to us by email within 7 working days beginning with the day you received the product, then we will refund the full price of the product you purchased and the original delivery price, but you are required to pay the cost of returning it.

Before returning your product, you must email us advising us that you would like to return it, and we will issue a return authorisation code and return address details.

We will usually process your refund as soon as possible, and in any case, within 14 days following receipt back at our warehouse.  We cannot refund if the product you sent does not arrive back at our warehouse, so ensure you keep the tracking code from your shipment.

If you have any questions then do please email us.